Website operator and scope

This website is operated by Astros Marketing (Pty) Ltd, 2 Makro Place, Sunnyrock 1401, for Personal Videos Memorial. These terms apply to your access to and use of this website, including any pages, forms and content made available on it.

This site provides information about memorial tribute videos, photo slideshows, photo scanning and restoration, and related guidance. The information on this website is for general information only and does not amount to legal advice, counselling, funeral arranging services or live event filming services.

You may use this site only for lawful purposes.
You may not use this site in a way that could damage, disable or impair its operation.
You may not attempt to gain unauthorised access to any part of the site, its systems or submitted information.

Use of website content

All text, page layout, graphics, logos, images and other material on this website are protected by applicable intellectual property laws and rights. Unless clearly stated otherwise, the content is provided for your personal, non-commercial use in learning about the services offered through this website.

You may view, download for temporary viewing, or print reasonable portions of the content for personal reference only. You may not copy, republish, distribute, adapt, frame or exploit any part of this website without prior written permission, except where the law allows it.

No content may be used in a misleading or unlawful way.
No automated scraping, harvesting or bulk copying is permitted.
Any unauthorised use may result in suspension of access or further legal steps.

Enquiries and submitted material

When you use the enquiry form or submit photographs, video clips, written wording or other material through the channels provided, you confirm that the information you provide is accurate to the best of your knowledge and that you have the right or permission to share it for the requested purpose.

You remain responsible for the material you submit. You must not send unlawful, defamatory, abusive, infringing or harmful content, or material that violates the privacy or rights of another person. Submission of an enquiry does not create a guaranteed booking or oblige Personal Videos Memorial to accept every request.

Any service work requested after an enquiry will be subject to separate service arrangements where applicable.

Privacy and POPIA

Personal information submitted through this website is handled in accordance with applicable South African privacy law, including the Protection of Personal Information Act, where it applies. Personal information may include names, contact details, message contents, and family photographs or clips shared for the purpose of discussing or preparing a tribute video or slideshow.

Information is collected only as reasonably needed to respond to enquiries, communicate about requested services, and provide those services. Reasonable technical and organisational steps are taken to protect personal information against loss, misuse, unauthorised access or disclosure.

Information will not be used for unrelated purposes without a lawful basis.
Information may be shared with service providers only where reasonably necessary to operate the website or deliver requested services.
You may request access to, correction of, or deletion of personal information, subject to legal and operational limits.

By using this website and submitting information through it, you acknowledge this processing for the purposes described above.

Links, availability and changes

This website may contain links to other websites for convenience or reference. Those websites are not under the control of the operator, and no responsibility is accepted for their content, security, availability or privacy practices. Accessing third-party sites is at your own risk.

While reasonable care is taken to keep information on this website current and available, no guarantee is given that the site will always be uninterrupted, error free or free from viruses or other harmful components. Content may be updated, corrected, withdrawn or changed at any time without notice.

Liability and governing law

To the fullest extent permitted by law, the website operator and those involved in managing this website will not be liable for any direct, indirect, incidental or consequential loss arising from your use of, or inability to use, this website or reliance on its content. This includes loss resulting from delays, interruptions, inaccuracies or unauthorised access, except where liability cannot legally be excluded.

Nothing in these terms seeks to limit rights that cannot be limited under applicable consumer or other laws. These terms are governed by the laws of South Africa. Any dispute relating to the use of this website will be subject to the jurisdiction of the South African courts, unless applicable law requires otherwise.

If any part of these terms is found unenforceable, the remaining provisions will continue in force.